Blue Element Cleaning provides residential and commercial cleaning services, including but not limited to:

• Move-In / Move-Out Cleaning
• Eviction & Post-Construction Cleanup
• Office & Event Cleaning
• Optional Add-On Services (e.g., inside window cleaning, wall wiping, carpet spot treatment, garage cleaning, junk removal)

We reserve the right to refuse any service that poses safety risks, is outside the agreed scope, or violates local regulations.

Appointments must be scheduled in advance via phone, email, or the website.

• Cancellations or reschedules require at least 24 hours' notice to avoid a cancellation fee of up to 50% of the scheduled service.
• If our team cannot access the property at the agreed time, a lockout fee may apply.

Payment is due at the time of service unless otherwise agreed in writing.

Accepted payment methods: [Insert payment types: credit/debit cards, cash, online payment links, etc.]

Past-due balances may incur late fees and could result in suspension of future services until resolved.

To ensure a smooth cleaning experience:

• Secure pets and valuables before service.
• Provide access to water and electricity.
• Communicate any special instructions ahead of time.

Blue Element Cleaning is not responsible for pre-existing damage, unsecured valuables, or unsafe conditions left unattended.

If you're not satisfied with the service, notify us within 24 hours and we will address the issue promptly at no additional cost if it falls within the original scope.

While we exercise care, Blue Element Cleaning is not liable for:

• Damage from normal wear and tear or pre-existing conditions.
• Items not securely fastened or improperly maintained.

Any extraordinary claims should be reported within 24 hours of service.

We may collect the following personal information to provide, improve, and communicate about our services:

• Name, address, email, and phone number (for scheduling and communication)
• Payment details (processed securely by third-party payment processors)
• Service preferences or notes you provide voluntarily

Your data is used to:

• Schedule and fulfill requested cleaning services
• Send appointment reminders, updates, or promotions (if you've opted in)
• Improve our service offerings and customer experience

We do not sell or share your personal information to third parties for marketing purposes.

We implement reasonable administrative, technical, and physical safeguards to protect your information. Payment data is handled via secure, PCI-compliant third-party processors.

You have the right to request access to, correction of, or deletion of your personal information. To do so, contact us at: [Insert contact email].

We may update these Terms & Conditions and Privacy Policy periodically. Updated versions will be posted on our website with the new effective date.