You can schedule a service via phone, email, or through our website. Choose your service, provide the property details, and pick a date/time that works for you. We'll send a confirmation and any pre-service instructions.
Our standard move-in/move-out service includes deep cleaning of kitchens and bathrooms, dusting and wiping surfaces, vacuuming/mopping floors, interior cabinet/drawer cleaning, and general sanitization to prepare the space for new occupants.
Yes. We offer optional add-ons such as:
You can choose these when booking or request them before the crew arrives.
Cancellations or reschedules require at least 24 hours' notice to avoid a fee. Same-day cancellations may incur up to 50% of the scheduled service cost.
Payment is due at the time of service unless otherwise arranged. We accept the payment methods listed at booking (e.g., credit/debit, online payment, cash). Past-due balances may affect future scheduling.
Your satisfaction matters. If something was missed or didn't meet expectations, notify us within 24 hours and we'll make it right at no extra cost if it's within the original scope.
Please secure pets, remove valuables, and ensure the crew has access to water and electricity. If there are special instructions (e.g., fragile items or areas to avoid), let us know ahead of time.
Yes. Blue Element Cleaning carries liability coverage to protect against accidental damage during normal service operations. We take care, but we ask clients to report any concerns within 24 hours.
We primarily serve the Seattle area. For locations near the border or special requests, please contact us directly and we'll confirm availability or arrange travel.
We are not responsible for pre-existing damage or structural issues. Our team will note visible conditions at the time of service. If you have concerns, share photos or details before the appointment.
If you have allergies, sensitivities, or special requests about cleaning products or protocols, please let us know in advance. We can often accommodate eco-friendly or fragrance-free options when available.
Still have a question? Contact us directly.
